PROFESSIONAL CAT CARE SERVICES
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Frequently Asked Questions

How Often Do You Visit?
We are able to offer once or twice daily visits.

What Do Visits Include?
Each visit includes giving fresh water, feeding, giving any medications or supplements, cleaning litter trays and play/social time. We can also bring in post, newspapers, and packages and water indoor plants.

How do I book services?
Please fill out the Contact Form. You will be sent an email to answer any questions and set up the Meet and Greet. We are open to last-minute requests and will try to accommodate your cat’s needs.

Do you charge for the first meet and greet?
No, we don't charge for the initial meet and greet. We believe that meeting in person is an integral part of building a relationship with clients and their cats. However, if you desire an additional meeting there is a fee.

What happens if my cat is sick when I am away?
We always follow a certain protocol in assessing an ill or injured cat. It is the owner's responsibility to notify us ahead of time of any medical conditions or concerns. In the instance that your cat needs immediate medical care, we will bring your cat to Burlington Emergency Veterinary Service and contact you as soon as possible. If your cat's need for medical attention is not immediate, we will attempt to contact you prior to any other action.

Can I reserve a specific time for my cat's visit?
We are unable to reserve specific times for visits unless there is a specific medical need. We offer blocks of times in which your cat's visit will be completed. Mornings 7AM-12PM, Anytime 7AM-8PM, and Evenings 4PM-8PM.

Will you care for fear aggressive/territorial cats?
Yes. We understand that it can be difficult for cat owners to find someone willing to take care of a cat that is fear aggressive or territoriality aggressive. Please be aware that it is seldom possible for us to directly medicate aggressive cats.

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  • Welcome
    • Why Us
    • FAQ
    • Important Policies
  • Contact
  • Blog